Contact Us
Contact Us
Have Questions, Concerns, or Feedback?
We're here for you and eager to hear your thoughts!
If you have any additional inquiries, concerns, or suggestions, we'd be delighted to assist you. Your input is invaluable to us, and we're always ready to listen.
Feel free to reach out by submitting your query through any of the contact options listed below. We're looking forward to helping you!
Business Hours
Monday - Friday: 9:00 AM - 5:00 PM GMT (Scotland Time)
Saturday & Sunday: 10:00 AM - 3:00 PM GMT
We strive to respond to all inquiries within 48 hours
Get in Touch
📧 Email
hello@blanketbarnco.com
Best for: Order inquiries, custom requests, general questions
Custom Orders & Wholesale
Interested in a custom piece or wholesale order? We'd love to work with you! Please email us at hello@blanketbarnco.com with your requirements and we'll get back to you with a personalized quote.
Your next cozy adventure is just a message away!
Get in touch
Frequently asked questions
Products are stocked up on a regular basis.
If a product you want is out of stock, please feel free to shoot us a message with the product you are looking for in the subject line. We will send you a notifications when they are back in stock!
Our customers' satisfaction is our number one priority.
We offer a full refund when the product has not been opened and is unused and a partial refund when the packaging can not be accounted for.
Please note that customers will be responsible for shipping costs.
Any returns must be in the original packaging with proof of purchase.
Products under warranty should be handled with care.
If the products arrive with visible defects, please take photos of them and send them our way. We will reach back out to clear up all the details.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.
Standard delivery usually takes around 7 business days. Please note that with the state of the global pandemic, orders may arrive later than usual.
If your order hasn't arrived after two weeks, please contact us and we will look into the details.
Helpful information
All of our blankets are handmade and made to order. Because each item is crafted specifically for you, we’re unable to accept returns or offer refunds once an order has been placed. Please double-check your order details before confirming your purchase.
Standard delivery usually takes around 7 business days. If your order hasn't arrived after two weeks, please contact us and we will look into the details. You can estimate shipping times and shipping costs in the cart. Each item is made to order so please note that creation times vary.